Terms and Conditions

For individuals:

We are always happy to talk to our customers:  please do give us a ring, send an email or visit our Facebook page.

Angelic Hen products are all designed by Mari Lois and items are made to order. We can ususally dispatch in approximately 10 working days or sooner but we suggest that you allow up to three or four weeks for production and delivery at peak times.

The following terms and conditions relate to purchases made by the public:

  1. The price of each product includes VAT as well as postage and packaging for delivery addresses within the United Kingdom. If delivery is required to other countries then please contact us for prices prior to purchasing.

  2. Purchasing can only take place using a UK credit card.

  3. Angelic Hen reserves the right to modify specifications, colours, designs, material and finishes of any Goods at any time without notice.

  4. The products are made to order. This means that once an order has been placed, it cannot be cancelled, nor can the goods be returned once delivered.

Please note that none of our products are toys, and are unsuitable for children under the age of 3.  

As most products are made by hand the dimensions, colours and designs may vary slightly from the images shown on the website or our catalogue.

For trade customers:

We also welcome trade customers, please register with us to order products online.  We can add bar codes at a cost of 12p per item please inform us if you need this service when you place your order.  Download Full terms and conditions for Trade Customers. (PDF)